Milestones’ extraordinary care and attention to food allergies allows me to eat out without worry

Last night we finished work and decided we were going to go out for dinner. Now, with severe food allergies I’ve always recommended calling the restaurant ahead of time, when you make your reservation. Last night we went to a restaurant we trust; Milestones. We went to the Victoria, British Columbia location.

We have been to Milestones in Victoria a few times now and have also been to several different locations in Ottawa, Vancouver and Toronto. I feel very safe at Milestones, even with my long list of allergies to peanuts, tree nuts, soy, legumes (beans and peas) as well as gluten and dairy intolerances. Being a chain restaurant, with numerous locations across Canada, they need to have policies in place to ensure that people can eat safely and trust the restaurant. Every time I have eaten at Milestones, I am always so grateful that every staff member genuinely cares and understands that my order, and by consequence, my meal is prepared with utmost care and attention to avoid any cross-contamination. They check-in several times to make sure I am ok, that the meal is to my expectations and that I know that they have taken every possible step they can to make my meal as safe as it can be.

Last night was no exception to that rule; as our waiter, Kyle W. took very good care of me to make sure I would have a safe dinner out. He checked in numerous times to make sure everything was ok and I was not having any reactions or worries about my food. He genuinely cared and wanted to be sur we had a nice evening out, without incident.

I had one of the two meals I always have, because it is delicious and I know it is safe and easy to make safely. When eating out, what I have learned over the years is that simpler is safer. When you have allergies and are eating out, keep it simple. With my allergies, I always keep it to meat and veggies. At Milestones, I keep dinner to either steak, baked potatoes and vegetables, or a nice salad with salmon, avocado, strawberries. On my salad I keep it simple; balsamic vinegar and olive oil.

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Dinner was delicious and it meant I didnt have to cook. I don’t eat out very often, however when I do, it is to have a nice evening with friends and family, and not have to cook. Yes I want tasty food, but I always keep it simple, because I like seeing exactly what I am eating. Knowing every ingredient in my meal. It means that I can eat without any stress. Milestones has always gone out of their way to bring me a well balance meal. When I am hungry, I’ll get a baked potato on the side of my salad and that is enough for me.

When looking to eat out, the first restaurant I will look up is Milestones, because I know without a doubt in my mind that they will go above and beyond to make me a safe meal.

Have you ever been to Milestones restaurants? Which locations have you been to? What was your experience like and would you recommend Milestones for others with severe food allergies?

Milestone’s – A Restaurant Chain I Trust with my Food Allergies!

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Have you found a restaurant chain that you trust with food allergies, whether it be your allergies or perhaps a loved ones allergies? There are only a few chain restaurants I trust very much with my allergies. Milestone’s is one of these. I have been to Milestone’s 3 times now in the last 2 years (Yes, I do not eat out much) and each time the waiter/waitress, chef and kitchen manager have gone above and beyond to make me feel understood and feel safe.

A little over a week ago, my boyfriend, my brother and I all went to the Milestone’s on 1210 Denman Street in Vancouver, BC and we had such a wonderful dinner experience. From the very start our waiter, Steve B. made me feel understood. After providing him a hand written list of all my “life-threatening” food allergies as well as my “sensitivities” he went over each with me, explaining where they might be found in the kitchen. I discussed with Steve B. whether or not he thought I could have a salad and if they could ensure that there was no cross-contamination. He promised that he would advise the chef of the severity of the allergies and minimizing cross-contamination. He spoke very confidently and was very re-assuring. I felt that that Steve B really cared. That in itself made me feel less anxious. Still on my guard but not as worried.

A few minutes later he brought out an amazing salad for me, that the chef, Michael had prepared for me in a separate area. He advised that the chef was wonderful and truly understood allergies.

WP_20150125_015Now, a week later, we had dinner at a Milestone’s on 700 Sussex Drive in Ottawa, Ontario. Our wonderful waitress, Alisha A. was very understanding as well and spoke with the kitchen staff and manager upon our arrival and provided the kitchen with a list of all my “life-threatening” food allergies as well as my “sensitivities”. Alisha A. was very caring and made me feel like my allergies were nothing to worry about and that the kitchen would be as careful as possible. I ordered the same salad I had in Vancouver with balsamic vinegar and olive oil to be safe and a baked potato.

Dinner was amazing!! I wanted more! :) Wouldn’t you?!?

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Have you ever been to Milestone’s with food allergies? Please share your experiences in the comments!