Milestones’ extraordinary care and attention to food allergies allows me to eat out without worry

Last night we finished work and decided we were going to go out for dinner. Now, with severe food allergies I’ve always recommended calling the restaurant ahead of time, when you make your reservation. Last night we went to a restaurant we trust; Milestones. We went to the Victoria, British Columbia location.

We have been to Milestones in Victoria a few times now and have also been to several different locations in Ottawa, Vancouver and Toronto. I feel very safe at Milestones, even with my long list of allergies to peanuts, tree nuts, soy, legumes (beans and peas) as well as gluten and dairy intolerances. Being a chain restaurant, with numerous locations across Canada, they need to have policies in place to ensure that people can eat safely and trust the restaurant. Every time I have eaten at Milestones, I am always so grateful that every staff member genuinely cares and understands that my order, and by consequence, my meal is prepared with utmost care and attention to avoid any cross-contamination. They check-in several times to make sure I am ok, that the meal is to my expectations and that I know that they have taken every possible step they can to make my meal as safe as it can be.

Last night was no exception to that rule; as our waiter, Kyle W. took very good care of me to make sure I would have a safe dinner out. He checked in numerous times to make sure everything was ok and I was not having any reactions or worries about my food. He genuinely cared and wanted to be sur we had a nice evening out, without incident.

I had one of the two meals I always have, because it is delicious and I know it is safe and easy to make safely. When eating out, what I have learned over the years is that simpler is safer. When you have allergies and are eating out, keep it simple. With my allergies, I always keep it to meat and veggies. At Milestones, I keep dinner to either steak, baked potatoes and vegetables, or a nice salad with salmon, avocado, strawberries. On my salad I keep it simple; balsamic vinegar and olive oil.

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Dinner was delicious and it meant I didnt have to cook. I don’t eat out very often, however when I do, it is to have a nice evening with friends and family, and not have to cook. Yes I want tasty food, but I always keep it simple, because I like seeing exactly what I am eating. Knowing every ingredient in my meal. It means that I can eat without any stress. Milestones has always gone out of their way to bring me a well balance meal. When I am hungry, I’ll get a baked potato on the side of my salad and that is enough for me.

When looking to eat out, the first restaurant I will look up is Milestones, because I know without a doubt in my mind that they will go above and beyond to make me a safe meal.

Have you ever been to Milestones restaurants? Which locations have you been to? What was your experience like and would you recommend Milestones for others with severe food allergies?

Would you happen to have any recommendations please?

Hi Erika.

How are you?

From a Google search, I see that you are living in Victoria with food allergies. I started my research into safe places to stay, visit, and dine either in Victoria or Vancouver. My daughter is allergic to peanuts and chickpeas (and possibly other legumes that are yet unconfirmed).

We are planning to finally see some of your beautiful province of BC this summer (either July or August).

Would you happen to have any recommendations please? Any hotels, restaurants, activities that stand out to you as being extremely accommodating to those with life-threatening allergies? We’re actually think we might be safest in a hotel with a kitchenette so we could stock some safe foods; however, it would be nice to have a true vacation and get away from most, if not all, cooking. :)

Any suggestions or leads you could provide would be greatly appreciated.

Thank you in advance, and best wishes! I really like your website.

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Hi,

Ok, here are a few starters for restaurants in Victoria, BC

The Old Spaghetti Factory – Also in Vancouver… I have eaten here numerous times. The kitchen manager and staff in Victoria are well trained with allergies and take special precautions. I believe the only nuts they have are almonds which are in one of their salads and a pesto plate. If you ask to speak to the manager, they will accommodate for you.

Bard & Banker – They are extremely understanding of food allergies and take it seriously. I believe the manager has a child with allergies, and the staff is well aware. Calling ahead is great. If you look at the menu ahead of time and call them to explain the allergies, what your daughter might like to order, they will make a special plate for her.

My blog post: Hands down best attention from restaurant staff yet! Bard & Banker is the place to go with food allergies

Cabin 12 – Does manly breakfasts and lunches and they were “Allergy Aware”

Fifth Street Bar and Grill – I was planning a christmas event here and they seemed understanding of my allergies and willing to work with me. I have not eaten here though. We had our party elsewhere.

Whitespot – Have eaten here on multiple occasions. I always ask for the manager and discuss my allergies and they have a whole allergy binder too! With which foods contain what allergens.

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A really good bakery, that is entirely peanut free (caution, they do use other nuts) is:

Broadmead Bakery & Comments from others

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As for activities, there is the museum and IMAX theatre here in victoria, double decker tour buses, sea kayak excursions or rentals, paddle board rentals, and several nice beaches. There are also a lot of parks to visit, for hikes and a day at the lake.

I can come up with more places to eat and places to stay. I need to call it a night though.

I will come back to you with more tomorrow.

If you would like me to assist you with organizing your trip further than the brief suggestions I will be providing you; speaking to the restaurant staff before you visit and finding fun, safe activities to do, let me know.

Sincerely,
Erika