Have you found a restaurant chain that you trust with food allergies, whether it be your allergies or perhaps a loved ones allergies? There are only a few chain restaurants I trust very much with my allergies. Milestone’s is one of these. I have been to Milestone’s 3 times now in the last 2 years (Yes, I do not eat out much) and each time the waiter/waitress, chef and kitchen manager have gone above and beyond to make me feel understood and feel safe.
A little over a week ago, my boyfriend, my brother and I all went to the Milestone’s on 1210 Denman Street in Vancouver, BC and we had such a wonderful dinner experience. From the very start our waiter, Steve B. made me feel understood. After providing him a hand written list of all my “life-threatening” food allergies as well as my “sensitivities” he went over each with me, explaining where they might be found in the kitchen. I discussed with Steve B. whether or not he thought I could have a salad and if they could ensure that there was no cross-contamination. He promised that he would advise the chef of the severity of the allergies and minimizing cross-contamination. He spoke very confidently and was very re-assuring. I felt that that Steve B really cared. That in itself made me feel less anxious. Still on my guard but not as worried.
A few minutes later he brought out an amazing salad for me, that the chef, Michael had prepared for me in a separate area. He advised that the chef was wonderful and truly understood allergies.
Now, a week later, we had dinner at a Milestone’s on 700 Sussex Drive in Ottawa, Ontario. Our wonderful waitress, Alisha A. was very understanding as well and spoke with the kitchen staff and manager upon our arrival and provided the kitchen with a list of all my “life-threatening” food allergies as well as my “sensitivities”. Alisha A. was very caring and made me feel like my allergies were nothing to worry about and that the kitchen would be as careful as possible. I ordered the same salad I had in Vancouver with balsamic vinegar and olive oil to be safe and a baked potato.
Dinner was amazing!! I wanted more! Wouldn’t you?!?
Have you ever been to Milestone’s with food allergies? Please share your experiences in the comments!